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All prices listed are in Canadian (CDN)
funds. RiverRun accepts VISA, MasterCard and American Express.
River Run also accepts certified cheques and bank or postal
money orders.
 
Verified by Visa is an exciting new
improvement in online shopping security. It gives you added
confidence that you are the only person who can use your VISA
card to make online purchases at participating online merchants.
Once you activate your card no one can use your Visa number
at participating e-tailers, including our Web store, without
your password. Through a simple checkout process, Verified
by Visa confirms your identity when you make purchases at
participating online stores. It's convenient and it works
with your existing Visa card. All you have to do is register
just once with the financial institution that issued your
card and create your own password and Personal Assurance Message.
You can complete the registration form on our Web store during
checkout. To activate Verified by Visa or to learn more, visit
http://www.visa.ca/verified/consumer/index.cfm
If you book your rafting trip by calling
1-800-267-8504 50% of the cost of your trip will be due 15
days after you book your adventure. The balance of the trip
cost is due 30 days prior to your rafting date. Please remember
that all cheques must be certified.
If you book your rafting trip online,
full payment will be required.
RiverRun Rafting is a Certified Internet
Secure Merchant. Internet Secure Inc. has been approved by
the top five Canadian banks to provide secure, online, real-time
credit card processing for certified Internet merchants. When
we ask for your credit card information, you will be in a
fully secure area of the Internet Secure Web site. RiverRun
Whitewater Resort does not, at any time, see your credit card
information. Credit card transactions and approvals, are performed
entirely within the secure environment provided by our online
commerce partner, Internet Secure.
Once you have completed your purchase,
you will receive an e-mail confirming your order. The e-mail
will include your sales order number and a summary of your
purchases. RiverRun will contact you to confirm your booking
date and an official receipt and trip itinerary will be mailed
to you, separate from your order. Use the official receipt
for any and future correspondance with RiverRun.
You can contact RiverRun by calling
1-800-267-8504 for reservations. Our office number is 613-646-2501
You can reach us by email at info@riverrunners.com or by regular
mail.
P.O. Box 179 Beachburg
Ontario.
K0J 1C0
Guests who cancel their trip will receive
a full refund if a written cancellation is received 30 days
prior to their trip. If the trip is cancelled less than 30
days prior to the trip, refunds and alternate dates will not
be available. RiverRun reserves the right to alter any trip
course, equipment or location without refund.
RiverRun Rafting does not store or
share any of your personal infomation.
Transaction information (billing) is kept on file only until
your trip is confirmed through our office.
RiverRun never sees any of your credit card information.
When you opt-in to receive our newsletter,
we'll periodically send you information about our season specials,
incentives and events happening at RiverRun. We never share
your email address with anybody and you can easily unsubscribe
at any time.
Medical protection is available at
an extra cost and is optional. Prices are listed on our rates
page. Guests who have purchased medical protection may
cancel up to 24 hours prior to trip departure for medical
reasons. A doctor's note may be requested. Refunds will not
be provided, however, an alternate rafting date will be planned
and booked.
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